Privacy Policy

Privacy Policy
Effective Date: 06/12/2024

At Transmeridian International Logistics, accessible from https://transmeridiangroup.com, your privacy is one of our top priorities. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit our website or use our services.

1. Information We Collect

We may collect and process the following types of information:

  • Personal Information: Name, email address, phone number, and company details when you fill out forms or contact us.
  • Technical Data: IP address, browser type, and usage data collected automatically through cookies and similar technologies.
  • Transaction Data: Information related to the services you request, including shipment details.

2. How We Use Your Information

We use the information collected to:

  • Provide and improve our services.
  • Respond to your inquiries and provide customer support.
  • Process transactions and send notifications related to your shipments.
  • Analyze website usage to enhance functionality and user experience.
  • Comply with legal and regulatory obligations.

3. Sharing Your Information

We do not sell your personal information. However, we may share it with:

  • Service Providers: Trusted third parties that assist in delivering our logistics services.
  • Legal Authorities: When required by law or to protect our rights and safety.
  • Business Partners: With your consent, for joint service offerings.

4. Cookies and Tracking Technologies

Our website uses cookies to enhance your browsing experience. You can manage cookie preferences through your browser settings. Disabling cookies may affect certain website functionalities.

5. Data Security

We implement robust security measures to protect your personal information from unauthorized access, alteration, or disclosure. However, no method of transmission over the Internet is completely secure, and we cannot guarantee absolute security.

6. Your Rights

You have the right to:

  • Access and review your personal information.
  • Request corrections or updates to your data.
  • Withdraw consent for data processing where applicable.
  • Request deletion of your personal information, subject to legal requirements.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their policies before sharing your information.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal compliance. Any updates will be posted on this page, and the effective date will be updated accordingly.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your data, please contact us at:

  • Email: info@transmeridiangroup.com
  • Phone: +254 728 327 652
  • Address: 2nd Flr, Rm 205, Lunga Lunga Square, Inudstrial Area-Nairobi.

By using our website, you agree to the terms outlined in this Privacy Policy. Thank you for trusting Transmeridian International Logistics.

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